All garments are made from high quality fabrics. To gain longevity from your garment we highly recommend Cold hand wash, although you could use a garment bag and wash on a cold delicate cycle. Do not tumble dry. Use a cool iron or steam.
RETURNS
Here at TAHN we want you to be 100% happy with your purchase. If you are not completely satisfied you may return your order for a refund OR online store credit, subject to the following conditions.
***We ask that you please email us before returning any items and wait for our reply as this will allow us to assess and approve whether your item is eligible for refund, exchange or credit note.
APPROVED RETURN ITEMS MUST BE
• Postmarked within 14 days of delivery or store collection.
• Returned in original condition – unworn, unwashed with tags attached.
• Original shipping cost are non refundable and customers are responsible for the costs of return shipping.
• Please note: no refund or exchange on SALE items.
WE ASK CUSTOMERS TO PLEASE CHOOSE CAREFULLY WHEN PURCHASING ITEMS, PLEASE CHECK OUR SIZE GUIDE AND DONT HESITATE TO CONTACT US WITH ANY QUESTIONS REGARDING THE FIT OR MEASUREMENTS OF A GARMENT
FAULTY ITEMS: Upon receiving your TAHN order if your item is faulty please get in touch as soon as possible. We take pride in the quality of our label so we would like to assist you in resolving the issue as soon as possible.
Our mailing address for returns/exchanges is:
88 Nook Road, Lake Hawea Central Otago
New Zealand 9382
Email: info@tahnthelabel.com
***To ensure availability of you desired exchange item, please email us at info@tahnthelabel.com as we are a small boutique label with limited stock.
